How to fix COM Surrogate Has Stopped Working in Windows 10


If you often watch videos and pictures on your computer, you might have noticed this error that reads “COM Surrogate Has Stopped Working“.

Methods to Fix COM Surrogate Has Stopped Working in Windows 10

This error is not very common but can be fixed easily. Follow the steps given below to fix this error on Windows 7/8/8.1 or 10.


COM Surrogate Has Stopped Working

Fix # 01: Removing Thumbnails

To get rid of this problem, you can disable the thumbnails. However this method will work temporarily.


Fix # 02: Display Driver

If you have recently updated your display drivers, then you can get rid of this issue by rolling back to older display drivers. For this purpose:

  1. Right-click the My Computer icon on the desktop.
  2. Go to properties and then to device manager.
  3. Under the display adapters tab, select your graphics card and right-click it.
  4. Click on uninstall.
  5. If your issue has been resolved, you may now install the latest drivers from the manufacturer’s website.

Fix # 03: Check Disk Utility

  1. Right-click the target partition drive that is showing this issue.
  2. Go to properties. Select Tools.
  3. Under Error checking tab, click on check.

We hope that after following these steps, your issue has been resolved.

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